Operations
It's time to build the plane.
Let's clear things up
The Process
operation: Chaos Control
Operations is the heart of your business. It touches your finances, clients, team, schedule, vendors, and every other aspect of how you do what you do.
Katrina is a Fractional COO who works 1:1 with leaders and founders to capture existing processes, build and refine processes with support from a dedicated Operations Manager, and support your business's growth toward your goals.
Katrina is your strategic partner. Bounce ideas, get out of the weeds, and trust you have someone who cares just as much about your business as you do.
How we work
We specialize in the unique challenges of running a service business at the 7-figure level.
Our promise: All you have to do is answer our questions. We’ll do all the hard thinking for you.
Our structure: Having a COO and Operations Manager on one team means you get both strategy and implementation at the best possible price.
Our proven process
Meet your chaos wrangler
Katrina is a dynamic chaos wrangler with an eclectic background organizing small businesses, entrepreneurs, and corporations. As an operations strategist, Katrina believes that true innovation and freedom often arise from the safety that structure provides.
She has worked in operations and content in a variety of industries including brand, media, marketing, wellness, and tech, giving her a broad view to support your business. What sets Katrina apart is her intuitive understanding of people and her ability to transform big ideas into tangible results.
Katrina is based in Boulder, Colorado.
In detail
"What changed is my business is everything! My perspective, direction, driving force, focus on future income, ability to juggle more, simplify and see more, and engage with my company in a real and deeply meaningful way."
Fluidity Performance
YOUR EXPERIENCE
With the support of a Fractional COO and dedicated Operations Manager, our clients experience:
Increased profit margins
Less confusion, better systems, and more efficiency means less waste and more productivity.
less stress
Reduce worry over your team and clients getting what they need.
higher team retention
When the business runs smoothly, people are more likely to stay and grow.
schedule your free consultation
A Note of Gratitude
Our process is based on the work of Ashlee Berghoff of Smooth Operator. After working together for several years, Ashlee passed the torch to pursue her writing career, and we still carry many of the systems and processes she established during her tenure. We are eternally grateful for her wisdom, guidance, and care.