Operations

People-first operations means all ships rise.

Operations support

for busy leaders

You’re really good at the thing you do.

Then, somewhere along the way, you accidentally became a CEO instead of an expert in the thing you do.

Suddenly, you’re managing people, projects, communication, budgets, deadlines, systems, contractors...and somehow still trying to do the work you actually love.

All Ships Rise is a digital library of practical video trainings, templates, handouts, and tools designed to help high-performing, neurodivergent, and highly sensitive leaders build healthier, happier, more sustainable teams.

The All Ships Rise approach brings together:

Operations strategy
Remote team leadership
Change management
Team communication
Organizational systems
Training and education
Psychology-informed thinking
Somatic and nervous-system education
Experience with creative and wellness businesses
A deep understanding of highly sensitive and neurodivergent communities

A rising tide lifts all ships.

EXPLORE ALL SHIPS RISE

The Problem

Mismatched operations

Maybe you've thought:

“I don't trust my team.”

You delegate, only to find yourself checking everything, fixing everything, and eventually doing it yourself.

“My team is unhappy.”

Morale is low. Communication feels off. You know something isn't working, but you're not sure what.

“No one gets what's urgent.”

Everything feels urgent to everyone. Messages are coming through every channel. Your team is constantly reacting instead of prioritizing.

“I can't step away from my business.”

Taking a day off feels impossible because too much of the business lives in your head.

“I don't know how much money I have to spend.”

You're making hiring and spending decisions without a clear picture of what's actually available.

“I hire contractors and end up doing it myself anyway.”

You know what you want when you see it, but communicating what you need is harder than it should be.

“We can't seem to finish anything.”

There's always a new idea, a new opportunity, or a new fire. Projects keep multiplying while completion remains elusive.

“Our marketing doesn't feel like us.”

Your brand voice gets lost between your website, emails, social media, contractors, and team members.

If any of this sounds familiar, your operating systems might not fit the humans using them.

EXPLORE ALL SHIPS RISE

The Solution

A practical operations resource library

All Ships Rise gives you the tools to create structure and clarity within your team without spending all your time training.

Inside the library, you'll find short, practical training videos and ready-to-use resources covering the things that make a business actually function.

Your team will learn:

Communication

Accountability

Project management

Prioritization

Organization

Sustainable systems

Personal growth and development

As founder, CEO, or owner, you will also have 1:1 meetings with your Fractional COO as well as access to resources on:

Leadership

Communication

Delegation

Culture

Financial literacy

Branding

Contractor management

Hiring and onboarding

Performance management

Learn what you need, when you need it, and put it into practice immediately.

EXPLORE ALL SHIPS RISE

What's included

Step 1: Extract & Map

Meet with your Fractional COO to extract your operational processes from your brain and create visual maps of your business using our proprietary methodology. Getting all the puzzle pieces on the table allows us to systematically analyze and improve your operational infrastructure.

Step 2: Audit and build structure

We'll audit your existing systems and meet with your team to determine the best starting point to help All Ships Rise. Here, we might establish regular meetings, assign videos, suggest new roles, or enroll your existing team to implement initial systems.

Step 3: Systematized Team support

We’ll systematically remove bottlenecks, extract you from the day-to-day weeds, and strengthen how work flows throughout your business. We’ll make sure your profit goes up while the business’s reliance on you goes down with ongoing, systematized team support.

EXPLORE ALL SHIPS RISE

Meet your chaos wrangler

Katrina is a dynamic Fractional COO with an eclectic background organizing small businesses, entrepreneurs, and corporations. As an operations strategist, Katrina believes that true innovation and freedom often arise from the safety that structure provides.

She has worked in operations and content in a variety of industries including brand, media, marketing, wellness, and tech, giving her a broad view to support your business. What sets Katrina apart is her intuitive understanding of people and her ability to transform big ideas into tangible results.

Katrina is based in Boulder, Colorado.

INQUIRE

In detail: Resource Library

Leadership

trust your team

Set clear expectations, communicate clearly, hold people accountable, and provide the training they need to succeed.

Learn how to:

Create communication rhythms for distributed teams
Run effective weekly stand-ups
Establish clear project ownership
Help everyone project-manage themselves
Delegate without simply dumping tasks on people
Train employees and contractors
Create accountability without micromanaging
Address performance issues
Create and navigate a Performance Improvement Plan
Have difficult conversations without making them terrifying
Lead by example

Morale

Boost your team

Build a team people actually want to be part of, where people feel seen, supported, informed, valued, and connected to the work.

You'll learn how to:

Define meaningful team values
Create rituals for connection and celebration
Build effective check-ins
Understand individual motivators and priorities
Learn how people prefer to communicate and receive feedback
Ask for honest feedback
Create anonymous feedback systems
Use outside perspectives when needed
Turn feedback into actual change

Culture

team alignment

Create shared expectations around what needs attention now, what can wait, and how your team should communicate when something genuinely needs escalation.

You'll learn how to:

Use prioritization frameworks like the Eisenhower Matrix
Create escalation protocols
Establish expectations for email and messaging
Use subject lines to communicate urgency
Leave messages that create calm urgency
Determine how often different communication channels need to be checked
Reduce unnecessary communication noise

efficiency

clear bottlenecks

Build a business that can function without you, rather than all decisions relying on your time and energy.

You'll learn how to:

Identify what's unnecessarily dependent on you
Transfer knowledge out of your head
Build repeatable systems
Delegate with clarity
Create ownership
Develop a team you can trust
Schedule actual time away
Build operations that continue while you're offline

Profit

Financial literacy

Create enough financial visibility to make good operational decisions.

You'll learn:

Budget tracking basics
How to understand what's available to spend
How to think about operational expenses
When it makes sense to hire out
How to evaluate the cost of doing something yourself

organization

Implementation

Stop hunting for the file you know exists somewhere or the SOP you swear your team created last year. Organize your backend in a way that makes sense to everyone who uses it.

You'll learn how to:

Audit your existing files
Standardize file organization
Create naming conventions
Make information easier to find
Delegate organization
Build systems that reduce cognitive load

alignment

Brand discovery

Your brand isn't just your logo; it's your emails, website, social posts, sales conversations, client handouts, phone calls, and the way your team communicates.

You'll learn how to:

Define and document your brand voice
Write in your brand voice
Know when AI can help, and when it shouldn't
Create cohesion across touchpoints
Use company values as a foundation for communication
Help your team communicate consistently without sounding robotic

delegation

hiring + Training

Stop hiring great people and then wondering why the work isn't right.

You'll learn how to:

Hire contractors more intentionally
Communicate what you actually need
Create useful briefs
Understand creative vocabulary
Set expectations
Give effective feedback
Reduce communication mismatches
Create clearer handoffs

growth

idea proiritization

As a neurodivergent business owner, you have no lack of great ideas, but a business can't grow if every new idea becomes the new priority.

You'll learn how to:

Identify shiny object syndrome
Create a strategic roadmap
Distinguish ideas from priorities
Establish team KPIs
Define what “done” actually means
Keep projects moving toward completion

"What changed is my business is everything! My perspective, direction, driving force, focus on future income, ability to juggle more, simplify and see more, and engage with my company in a real and deeply meaningful way."

Fluidity Performance

YOUR EXPERIENCE

With the support of a Fractional COO and detailed resource library, our clients experience:

Increased profit margins

Less confusion, better systems, and more efficiency means less waste and more productivity.

less stress

Reduce worry over your team and clients getting what they need.

higher team retention

When the business runs smoothly, people are more likely to stay and grow.

team support

People-first operations

Businesses need systems, accountability, budgets, deadlines, and performance standards. Humans need autonomy, clarity, rest, connection, psychological safety, and room to work in ways that support how they actually function.

The sweet spot is where those things meet. That's human-centered operations.

Give your team the tools to succeed without needing you for every little thing. Your team shouldn't have to guess what you mean, chase you for answers, or reinvent the wheel every time a project starts.

All Ships Rise gives your team practical training and resources to build the skills they need to communicate clearly, take ownership, manage their work, and work well together.

Help your team:

Communicate clearly and confidently
Know what's expected of them
Manage their own projects and assignments
Understand what's urgent—and what can wait
Run effective meetings
Navigate conflict and difficult conversations
Give and receive feedback
Take ownership and follow through
Know when and how to escalate an issue
Work effectively across distributed teams
Onboard new employees and contractors
Understand how their work connects to the bigger picture

Give your team the tools to become more capable, confident, and autonomous so there's more clarity and less oversight.

With the right tools, they can solve more problems themselves.

When they understand the system, they can help improve it.

And your team rise,s together.

EXPLORE ALL SHIPS RISE

leadership support

People-first operations

All Ships Rise gives leaders practical tools for the parts of the job that don't necessarily come naturally: managing people, delegating, creating accountability, making decisions, communicating expectations, and building systems that don't depend on you.

Help yourself:

Delegate without abdicating responsibility
Build trust without micromanaging
Set clear expectations
Create healthy accountability
Give feedback without avoiding difficult conversations
Navigate performance issues
Build a communication rhythm that works for your team
Create priorities and protect them
Understand your financial capacity
Decide when to hire and when to DIY
Get out of the day-to-day
Build systems that work when you're not available
Create space for actual time off

Discover leadership practices that work with your brain, your energy, your values, and the reality of the business you've built.

And sometimes, the best leadership decision is recognizing that you don't have to be the leader of everything. If leading the day-to-day isn't where you're strongest—or simply isn't where you want to spend your time—hire someone who is.

EXPLORE ALL SHIPS RISE

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Operations

Operations support

The Problem

The Solution